SERVICES / 05
Support agents & knowledge base
Customer support and internal assistants built on your own documents, with citations you can audit.
ChatbotKnowledge baseMulti-channel
Typical situation
Support answers the same questions repeatedly, onboarding is slow, and answers differ.
How we work
- 1
Curate citable documents and canonical answers
- 2
Build retrieval with citations and human handoff
- 3
Keep tuning against real conversations
What you get
- Multi-channel support agent
- An editable knowledge base
- Quality evaluation and improvement loop
Other capabilities