Terms of Service

Introduction

Welcome to iBosontech AI Solution's AI business transformation consulting services. Please carefully read and agree to abide by the following terms of service before using our services.

Acceptance of Terms

By using our AI services, signing service contracts, or engaging in business cooperation with us, you agree to be bound by these terms of service. If you do not agree to these terms, please do not use our services.

Service Scope

We provide professional AI business transformation services, including:

• AI intelligent system development and customized solutions
• Workflow automation and business process optimization
• Intelligent customer service systems and chatbot development
• Data analytics optimization and business intelligence services

Client Responsibilities

When using our services, you agree to:

• Provide accurate and complete business requirements and related information
• Cooperate with testing and acceptance work during project implementation
• Protect our technical solutions and business confidentiality
• Pay service fees on time as agreed
• Use AI systems and tools we develop reasonably

Our Responsibilities

We commit to:

• Provide professional AI intelligent solutions
• Protect client business secrets and data security
• Deliver high-quality service results within agreed timeframes
• Provide necessary technical support and system maintenance
• Continuously optimize and improve AI system performance

Intellectual Property

Regarding intellectual property provisions:

• Clients own the usage rights to customized AI systems
• We retain intellectual property rights to underlying technical frameworks
• Both parties should respect each other's intellectual property
• Must not use or disclose technical secrets without authorization

Data Protection

We strictly protect client data:

• Access client data only when necessary for service provision
• Will not use client data for other commercial purposes
• Use industry-standard security measures to protect data
• Handle client data as agreed after project completion
• Comply with relevant data protection laws and regulations

Service Duration

Service duration depends on specific projects, including development, testing, deployment, and maintenance phases. Detailed schedules will be clearly specified in project contracts.

Payment Terms

Service fee payment methods:

• Pay 30% initial payment upon project initiation
• Pay 60% upon system development completion and testing
• Pay remaining 10% after system goes live
• Maintenance service fees charged annually or monthly

Liability Limitations

Within the scope permitted by law:

• We do not guarantee absolute performance of AI systems
• Not liable for additional costs due to client business environment changes
• Not liable for project delays caused by force majeure factors
• Our total liability does not exceed service fees paid by clients

Service Termination

Services may be terminated for the following reasons:

• Project completed and delivered as planned
• Either party provides 30 days written notice
• Serious violation of service terms by either party
• Client's long-term default on service fees

Terms Modification

We reserve the right to modify these terms of service at any time. Major changes will be communicated to clients in advance. Continued use of our services indicates acceptance of modified terms.

Governing Law

These terms of service are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from these terms should first be resolved through friendly consultation; if consultation fails, they will be submitted to the Hong Kong International Arbitration Centre for arbitration.

Contact Us

If you have any questions about these terms of service, please contact us:

• Email: info@ibosontech.com